Seasonal Theatre Team Member (Box Office/Concession/Usher)

Regal; Gastonia (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Regal theatre is seeking team members to support Box Office, Concession, or Usher roles. Responsibilities include operating the POS system, handling cash and payments, promoting the Regal Crown Club, and assisting guests with inquiries.

Positions include variable hour, part-time fixed, part-time regular, and full-time hourly roles. Ideal candidates complete the cast certification program and are committed to excellent service and safety standards.

Qualifications

• Possess good public speaking, listen effectively and respond clearly.
• Excellent customer service and communication with guests and staff.
• Ability to perform under pressure and maintain accuracy with cash handling.

Responsibilities

• Operate POS system and handle cash, credit cards, vouchers and discounts.
• Promote loyalty program and upsell products/services where appropriate.
• Ensure tickets are sold in accordance with policy and MPAA ratings.

Skills

Public speaking

Customer service

Communication

Teamwork

Education

Cast certification program in cast member and box office cashier

Tools

POS system

Job description

Regal theatre is seeking team members to support Box Office, Concession, or Usher roles. Responsibilities include operating the POS system, handling cash and payments, promoting the Regal Crown Club, and assisting guests with inquiries.

Positions include variable hour, part-time fixed, part-time regular, and full-time hourly roles. Ideal candidates complete the cast certification program and are committed to excellent service and safety standards.