Seasonal Tax-Season Front Desk Concierge

H&R Block, Inc.; Chino (CA); On-site; USD 23,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in a local office to greet clients and manage scheduling. This in-person role supports daily operations and interacts with tax professionals to ensure a smooth client experience.

Responsibilities include front-desk duties, handling paperwork, and maintaining a professional office environment. Evening and weekend availability during tax season is preferred for this role.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with strong attention to detail.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and support daily operations.

Skills

Fast-paced environment

Excellent communication

Multitasking

Professional client service

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in a local office to greet clients and manage scheduling. This in-person role supports daily operations and interacts with tax professionals to ensure a smooth client experience.

Responsibilities include front-desk duties, handling paperwork, and maintaining a professional office environment. Evening and weekend availability during tax season is preferred for this role.