Seasonal Tax Pro — Client-Focused Returns & Training

H&R Block, Inc.; Fort Campbell North (KY); On-site; USD 22,000 - 33,000; Part time

Job summary

H&R Block is seeking a Seasonal Tax Associate to join a local tax office in Kentucky. You will work directly with clients to gather information, prepare tax returns, and answer questions with training and support from experienced teammates.

This in-person role offers an hourly rate with opportunities to increase earnings as tax knowledge grows. No prior tax experience required, and the position emphasizes client relationships and teamwork.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service experience

Clear communication

Problem solving

Digital tools proficiency (AI tools)

Education

High school diploma / GED

Bachelor’s degree in accounting/finance (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a Seasonal Tax Associate to join a local tax office in Kentucky. You will work directly with clients to gather information, prepare tax returns, and answer questions with training and support from experienced teammates.

This in-person role offers an hourly rate with opportunities to increase earnings as tax knowledge grows. No prior tax experience required, and the position emphasizes client relationships and teamwork.