Seasonal Tax Pro: Client-Focused Returns

H&R Block, Inc.; Grayson (KY); Sur place; USD 21 000 - 30 000; Temps partiel

Résumé du poste

H&R Block in Kentucky is hiring a seasonal Tax Associate to work in-person at a local tax office. You’ll gather client information, prepare tax returns with guidance from experienced teammates, and help clients understand tax results.

No prior tax experience is required; training starts day one. You’ll build client relationships, identify savings opportunities, and grow tax knowledge while balancing availability for peak periods.

Qualifications

• Experience in customer service or client interactions.
• Strong communication and questioning skills.
• Ability to use digital tools and AI-assisted systems.
• High school diploma or equivalent.

Responsabilités

• Meet with clients to gather information for tax returns.
• Prepare complete and accurate tax returns with guidance from experienced teammates.
• Explain tax information clearly and provide recommendations to clients.
• Identify tax savings opportunities and cross-sell products when appropriate.
• Collaborate with teammates to ensure high-quality client service.
• Be available for evenings and weekends during peak tax season.

Connaissances

Customer service

Communication

Problem solving

AI tools

Formation

High school diploma / GED

Bachelor's degree in accounting

Outils

Copilot

ChatGPT

Description du poste

H&R Block in Kentucky is hiring a seasonal Tax Associate to work in-person at a local tax office. You’ll gather client information, prepare tax returns with guidance from experienced teammates, and help clients understand tax results.

No prior tax experience is required; training starts day one. You’ll build client relationships, identify savings opportunities, and grow tax knowledge while balancing availability for peak periods.