Seasonal Tax Office Supervisor: Lead a High-Performing Team

Liberty Tax, Inc.; Appleton (WI); Presencial; USD 25.000 - 36.000; A tiempo parcial

Descripción de la vacante

Liberty Tax Service in Appleton, WI seeks an Office Supervisor to oversee the daily operations of a single Liberty Tax office within the Managed Operations structure. This role provides leadership to office staff, ensures compliance with procedures, and drives performance while delivering excellent customer service.

The position reports to Regional Leadership and supports staffing, training, and marketing activities during the tax season. Evening and weekend availability may be required.

Formación

• Leadership and organizational abilities to manage an office team.
• Ability to multitask and prioritize in a fast-paced environment.
• Excellent verbal and written communication.
• Customer-focused mindset with strong interpersonal skills.
• Experience using MS Office and tax software.
• Ability to work independently and manage staff performance.

Responsabilidades

• Oversee day-to-day office operations and workflow.
• Supervise staff, schedule shifts, and provide guidance to tax preparers and admin staff.
• Monitor performance metrics and address operational issues.

Conocimientos

Leadership

Organizational skills

multitasking

Communication

Customer-focused

Microsoft Office

Tax software

Independent work

PTIN eligibility

Educación

High school diploma or equivalent

Associate's degree or higher preferred

Herramientas

Microsoft Office Suite

Tax preparation software

Descripción del empleo

Liberty Tax Service in Appleton, WI seeks an Office Supervisor to oversee the daily operations of a single Liberty Tax office within the Managed Operations structure. This role provides leadership to office staff, ensures compliance with procedures, and drives performance while delivering excellent customer service.

The position reports to Regional Leadership and supports staffing, training, and marketing activities during the tax season. Evening and weekend availability may be required.