Seasonal Tax Associate — Training & Client Impact

H&R Block; Vienna (VA); On-site; USD 24,000 - 32,000; Part time

Job summary

H&R Block in Virginia is seeking a seasonal Tax Associate to work in-person at a local tax office. You will gather client information, prepare tax returns with support from experienced teammates, and explain tax details clearly to clients.

The role emphasizes client relations and problem solving, with opportunities to increase earnings as tax knowledge grows. Applicants should have completed the H&R Block Income Tax Course or equivalent, with strong communication and customer service skills.

Qualifications

• Successful completion of the HR Block Income Tax Course or equivalent tax training.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools.
• High school diploma or equivalent (GED) required.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance.
• Build strong client relationships and support office priorities through teamwork and client-first approach.

Skills

Customer service

Strong communication

Problem solving

Digital tools familiarity

Education

High school diploma / GED

Bachelor’s degree (preferred) in accounting/finance

Tools

Copilot

ChatGPT

Job description

H&R Block in Virginia is seeking a seasonal Tax Associate to work in-person at a local tax office. You will gather client information, prepare tax returns with support from experienced teammates, and explain tax details clearly to clients.

The role emphasizes client relations and problem solving, with opportunities to increase earnings as tax knowledge grows. Applicants should have completed the H&R Block Income Tax Course or equivalent, with strong communication and customer service skills.