Seasonal Tax Associate — Learn Tax, Build Client Relations

H&R Block, Inc.; Honaker (VA); On-site; USD 20,000 - 25,000; Part time

Job summary

H&R Block is seeking a Seasonal Tax Associate for an in-person role at a local tax office in Virginia. You will meet with clients, gather information, prepare returns, and answer questions as you learn tax concepts with strong training support.

Ideal candidates have customer-service experience, solid communication skills, and comfort with digital tools including AI aids. Availability for peak periods and weekends is a plus.

Qualifications

• Successful completion of the HR Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

AI tools

Education

High school diploma

Bachelor’s degree (accounting/finance)

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a Seasonal Tax Associate for an in-person role at a local tax office in Virginia. You will meet with clients, gather information, prepare returns, and answer questions as you learn tax concepts with strong training support.

Ideal candidates have customer-service experience, solid communication skills, and comfort with digital tools including AI aids. Availability for peak periods and weekends is a plus.