Seasonal Tax Associate — In-Office Training & Growth

H&R Block, Inc.; Smithfield (VA); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block in Virginia is seeking a Seasonal Tax Associate to start a career in tax and client services with comprehensive training from day one. You will meet with clients, gather information, and prepare tax returns in person at a local tax office, building valuable client relationships.

No prior tax experience is required; you can increase earnings as you learn and contribute to your team. The role emphasizes client service, problem solving, and collaboration with supportive colleagues during

Qualifications

• Successful completion of the H&R Block Income Tax Course 1
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

AI tools usage

Education

High school diploma / GED

Tools

Copilot

ChatGPT

Job description

H&R Block in Virginia is seeking a Seasonal Tax Associate to start a career in tax and client services with comprehensive training from day one. You will meet with clients, gather information, and prepare tax returns in person at a local tax office, building valuable client relationships.

No prior tax experience is required; you can increase earnings as you learn and contribute to your team. The role emphasizes client service, problem solving, and collaboration with supportive colleagues during