Seasonal Tax Associate — Training, Client Impact

H&R Block, Inc.; Radford (VA); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Tax Associate to work in-person at a local tax office in Roanoke, VA. No prior tax experience is required, as training and support are provided from day one.

You will meet with clients, gather information, prepare returns, and explain tax details to help clients understand their options. The role offers an hourly rate with opportunities to increase earnings as tax knowledge grows.

Qualifications

• Successful completion of the HR Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT
• High school diploma / GED / equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support
• Explain tax information clearly and provide recommendations
• Identify tax savings opportunities and recommend relevant products
• Apply problem-solving skills to analyze client information and address questions
• Build strong client relationships and support office priorities through teamwork

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Comfort with AI tools (Copilot, ChatGP

Education

High school diploma / GED / equivalent

Bachelor's degree in accounting, finance or related field

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a Seasonal Tax Associate to work in-person at a local tax office in Roanoke, VA. No prior tax experience is required, as training and support are provided from day one.

You will meet with clients, gather information, prepare returns, and explain tax details to help clients understand their options. The role offers an hourly rate with opportunities to increase earnings as tax knowledge grows.