Seasonal Tax Associate: Learn Tax, Help Clients

H&R Block, Inc.; Roanoke (VA); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block in Roanoke, VA is seeking a seasonal Tax Associate to join a local tax office in person. You will meet clients, gather information, prepare returns with training, and answer questions while building client relationships.

No prior tax experience is required; training is provided from day one. You will use clear communication and problem-solving to identify tax savings opportunities and explain options to clients during peak tax season.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication skills

Problem-solving

Digital tools usage

Client relationship building

Education

High school diploma / GED/ equivalent

Bachelor's degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block in Roanoke, VA is seeking a seasonal Tax Associate to join a local tax office in person. You will meet clients, gather information, prepare returns with training, and answer questions while building client relationships.

No prior tax experience is required; training is provided from day one. You will use clear communication and problem-solving to identify tax savings opportunities and explain options to clients during peak tax season.