Seasonal Tax Associate - Client-Focused Tax Prep

H&R Block; Rainelle (WV); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block in Roanoke, VA is seeking a seasonal Tax Associate to start a career in tax and client services with comprehensive training from day one. This in-person role at a local tax office offers you the chance to work directly with clients to gather information and prepare tax returns.

No prior tax experience required; you will learn as you work, with support from experienced teammates and access to AI tools to assist with questions and productivity.

Qualifications

• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills to explain information clearly.
• Problem-solving abilities and ability to organize information.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma or GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem-solving

Attention to detail

AI tools familiarity

Education

High school diploma or GED

Bachelor’s degree in accounting, finance, or related field

Job description

H&R Block in Roanoke, VA is seeking a seasonal Tax Associate to start a career in tax and client services with comprehensive training from day one. This in-person role at a local tax office offers you the chance to work directly with clients to gather information and prepare tax returns.

No prior tax experience required; you will learn as you work, with support from experienced teammates and access to AI tools to assist with questions and productivity.