Seasonal Tax Associate: Learn Tax Prep & Earn

H&R Block, Inc.; Princeton (WV); On-site; USD 25,000 - 30,000; Full time

Job summary

H&R Block, a local tax office, is seeking a seasonal Tax Associate to join the team in Roanoke, VA. You will meet with clients, gather information, prepare tax returns, and answer questions with training and support from experienced teammates.

You will build strong client relationships, grow tax knowledge, and contribute to office priorities with a client-first mindset. This in-person role offers an hourly wage with opportunities to increase earnings during peak periods.

Qualifications

• Successful completion of the H&R Block Income Tax Course1.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem solving

AI tools familiarity

Education

High school diploma or GED

H&R Block Income Tax Course

Tools

Copilot

ChatGPT

Job description

H&R Block, a local tax office, is seeking a seasonal Tax Associate to join the team in Roanoke, VA. You will meet with clients, gather information, prepare tax returns, and answer questions with training and support from experienced teammates.

You will build strong client relationships, grow tax knowledge, and contribute to office priorities with a client-first mindset. This in-person role offers an hourly wage with opportunities to increase earnings during peak periods.