Seasonal Tax Associate — Training & Client Impact

H&R Block, Inc.; Cleveland (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, and prepare tax returns with training provided. You will explain tax concepts clearly, identify savings opportunities, and support office priorities through teamwork.

No prior tax experience is required as training and support start from day one, with the role offering an hourly wage and potential to increase earnings as tax knowledge grows.

Qualifications

• Successful completion of the H&R Block Income Tax Course 1.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Job description

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, and prepare tax returns with training provided. You will explain tax concepts clearly, identify savings opportunities, and support office priorities through teamwork.

No prior tax experience is required as training and support start from day one, with the role offering an hourly wage and potential to increase earnings as tax knowledge grows.