Seasonal Tax Associate — Training & Client Care

H&R Block; Nashua (NH); On-site; USD 22,000 - 36,000; Full time

Job summary

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. No prior tax experience is required, as training and ongoing support are provided.

You will meet with clients, gather information, prepare returns, and answer questions while building strong client relationships and contributing to office goals. You will earn a competitive hourly rate with opportunities to increase earnings as you build tax knowledge.

Qualifications

• Experience interacting with customers in a service-oriented environment.
• Ability to understand and explain tax information clearly.
• Comfort with using digital tools and systems, including AI-based tools.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations clients can understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions with guidance.
• Build strong client relationships and support office priorities through teamwork and a client-first approach.

Skills

Customer service experience

Strong communication skills

Problem-solving skills

AI tools familiarity (Copilot, ChatGPT

Education

High school diploma / GED

Bachelor’s degree in accounting, finance, or related field

Job description

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. No prior tax experience is required, as training and ongoing support are provided.

You will meet with clients, gather information, prepare returns, and answer questions while building strong client relationships and contributing to office goals. You will earn a competitive hourly rate with opportunities to increase earnings as you build tax knowledge.