Seasonal Tax Associate — Client-Focused, Training Included

H&R Block, Inc.; Dunmore (Lackawanna County); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a Seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients to gather information, prepare tax returns, and answer questions with training and support from experienced teammates.

No prior tax experience is required; you’ll earn a competitive hourly rate and have opportunities to increase earnings as you build tax knowledge and grow in the role. You’ll learn to explain tax concepts clearly and help clients take advantage of savings

Qualifications

• High school diploma or equivalent required; no prior tax experience needed.
• Experience interacting with customers in a service setting.
• Strong communication and problem-solving abilities.
• Comfort using digital tools and AI-based assistants.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and recommend products.
• Analyze client information and address questions with guidance.
• Build strong client relationships and support office priorities.

Skills

Customer service experience

Strong communication

Problem solving

Comfort with digital tools

Education

High school diploma / GED

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a Seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients to gather information, prepare tax returns, and answer questions with training and support from experienced teammates.

No prior tax experience is required; you’ll earn a competitive hourly rate and have opportunities to increase earnings as you build tax knowledge and grow in the role. You’ll learn to explain tax concepts clearly and help clients take advantage of savings