Seasonal Tax Associate — Train, Help Clients & Earn

H&R Block; Washington (IL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Life and career support

Job summary

H&R Block in Springfield, IL is seeking a seasonal Tax Associate to work in-person at a local tax office. No prior tax experience required; training is provided, and you'll interact with clients to gather information, prepare returns, and answer questions while building trusted relationships.

You'll gain tax knowledge, earn a competitive hourly rate, and have opportunities to increase earnings as you grow in the role. Availability includes evenings and peak periods.

Qualifications

• Successful completion of the H&R Block Income Tax Course or equivalent
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem‑solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client‑first approach

Skills

Customer service

Verbal communication

Questioning needs

Teamwork

AI tools familiarity

Copilot

ChatGPT

Education

High school diploma or GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block in Springfield, IL is seeking a seasonal Tax Associate to work in-person at a local tax office. No prior tax experience required; training is provided, and you'll interact with clients to gather information, prepare returns, and answer questions while building trusted relationships.

You'll gain tax knowledge, earn a competitive hourly rate, and have opportunities to increase earnings as you grow in the role. Availability includes evenings and peak periods.