Seasonal Tax Associate: Client-Focused & Training-Driven

H&R Block, Inc.; El Paso (IL); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

401(k) Plan

Medical and prescription drug coverage

Associate Tax Prep benefit

Job summary

H&R Block, Inc. in Springfield, IL, is seeking a seasonal Tax Associate to gather client information, prepare tax returns, and explain tax concepts with day-one training and support.

The role is in-person at a local H&R Block office and offers an hourly pay rate with growth potential as tax knowledge increases. No prior tax experience is required; successful candidates will work with clients, build relationships, and contribute to the team through collaboration and a client-first approach.

Qualifications

• Successful completion of the H&R Block Income Tax Course1
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

Digital tools

Active listening

Education

High school diploma / GED / equivalent

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. in Springfield, IL, is seeking a seasonal Tax Associate to gather client information, prepare tax returns, and explain tax concepts with day-one training and support.

The role is in-person at a local H&R Block office and offers an hourly pay rate with growth potential as tax knowledge increases. No prior tax experience is required; successful candidates will work with clients, build relationships, and contribute to the team through collaboration and a client-first approach.