Seasonal Tax Associate — Learn, Earn & Help Clients

H&R Block; Glen Ellyn (IL); On-site; USD 22,000 - 27,000; Part time

Benefits offered by this job

Medical and prescription coverage

401(k) Plan

Employee Assistance Program

Discount program

Business Travel Accident Insurance

Job summary

H&R Block is seeking a Seasonal Tax Associate for an in-person role at a local tax office in Illinois. You will meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

You'll learn tax basics, build client relationships, and earn a competitive hourly rate with opportunities to increase earnings as you gain knowledge, during tax season. Availability to work evenings/weekends is typical during peak periods.

Qualifications

• Successful completion of the H&R Block Income Tax Course or equivalent training
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service experience

Communication skills

Problem solving

Digital tools familiarity (Copilot/AI)

Education

High school diploma / GED

Bachelor’s degree in accounting/finance/related field

Tools

Copilot/ChatGPT familiarity

Job description

H&R Block is seeking a Seasonal Tax Associate for an in-person role at a local tax office in Illinois. You will meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

You'll learn tax basics, build client relationships, and earn a competitive hourly rate with opportunities to increase earnings as you gain knowledge, during tax season. Availability to work evenings/weekends is typical during peak periods.