Seasonal Tax Associate — In-Person Training & Growth

H&R Block, Inc.; Burbank (IL); On-site; USD 22,000 - 27,000; Full time

Job summary

H&R Block in Illinois is hiring a seasonal Tax Associate to meet with clients, gather information, prepare tax returns with training from experienced teammates, and explain tax concepts clearly. You’ll earn a competitive hourly rate and gain hands-on tax and client-service experience in a local office.

This role requires strong communication, customer service experience, and basic computer skills. Availability during tax season, including evenings and weekends, is a plus.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Communication skills

Problem-solving

Customer service

AI tools familiarity

Education

High school diploma/GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block in Illinois is hiring a seasonal Tax Associate to meet with clients, gather information, prepare tax returns with training from experienced teammates, and explain tax concepts clearly. You’ll earn a competitive hourly rate and gain hands-on tax and client-service experience in a local office.

This role requires strong communication, customer service experience, and basic computer skills. Availability during tax season, including evenings and weekends, is a plus.