Seasonal Tax Associate — Client-Focused

H&R Block; Litchfield (IL); On-site; USD 20,000 - 25,000; Part time

Job summary

H&R Block in Springfield, IL is hiring a seasonal Tax Associate to meet with clients, gather information, and prepare tax returns with guidance from experienced teammates.

No prior tax experience required; you'll receive training and support from day one and earn an hourly wage with potential to increase as you build tax knowledge.

This in-person role offers schedule flexibility with evenings and weekends during peak season.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI tools like Copilot and ChatGPT
• High school diploma / GED / equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance
• Build strong client relationships and support office priorities through teamwork and a client-first approach

Skills

Customer service experience

Strong communication

Problem-solving

AI tools familiarity

Digital tools

Education

High school diploma / GED

Bachelor’s degree in accounting/finance

Tools

Copilot

ChatGPT

Job description

H&R Block in Springfield, IL is hiring a seasonal Tax Associate to meet with clients, gather information, and prepare tax returns with guidance from experienced teammates.

No prior tax experience required; you'll receive training and support from day one and earn an hourly wage with potential to increase as you build tax knowledge.

This in-person role offers schedule flexibility with evenings and weekends during peak season.