Seasonal Tax Associate: Client-Focused & In-Person

H&R Block, Inc.; Robinson (IL); On-site; USD 20,000 - 25,000; Full time

Job summary

H&R Block, Inc. in Illinois is seeking a Seasonal Tax Associate to start a career in tax and client services. No prior tax experience is required; you’ll train from day one and work directly with clients to gather information, prepare returns, and answer questions.

The role is in-person at a local H&R Block tax office with a competitive hourly rate. You’ll have opportunities to increase earnings as you build tax knowledge and grow in the role.

Qualifications

• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem solving

Digital tools familiarity

High school diploma

Education

High school diploma or GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. in Illinois is seeking a Seasonal Tax Associate to start a career in tax and client services. No prior tax experience is required; you’ll train from day one and work directly with clients to gather information, prepare returns, and answer questions.

The role is in-person at a local H&R Block tax office with a competitive hourly rate. You’ll have opportunities to increase earnings as you build tax knowledge and grow in the role.