Seasonal Tax Associate — Train & Advise Clients

H&R Block, Inc.; West Frankfort (IL); On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block, Inc. is hiring a Seasonal Tax Associate for an in-person role at a local tax office. No prior tax experience is required, as training and support are provided from day one, and you will work directly with clients to gather information and prepare returns.

You’ll earn a competitive hourly rate and have opportunities to increase your earnings as you build tax knowledge and grow in the role. This position emphasizes client service and teamwork within a friendly office environment.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers in a service-oriented environment.
• Strong communication skills and ability to explain information clearly.
• Problem-solving skills and ability to organize information.
• Comfort using digital tools and AI-based resources.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and recommend relevant products and services.
• Address client questions with problem-solving and available resources.
• Build strong client relationships and support office priorities through teamwork.

Skills

Strong communication

Customer service experience

Problem solving

AI tool familiarity (Copilot/ChatGPT)

Education

High school diploma / GED

H&R Block Income Tax Course

Bachelor’s degree in accounting/finance

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is hiring a Seasonal Tax Associate for an in-person role at a local tax office. No prior tax experience is required, as training and support are provided from day one, and you will work directly with clients to gather information and prepare returns.

You’ll earn a competitive hourly rate and have opportunities to increase your earnings as you build tax knowledge and grow in the role. This position emphasizes client service and teamwork within a friendly office environment.