Seasonal Tax Associate - Build Skills & Client Impact

H&R Block; Randolph (MA); Presencial; USD 18.000 - 24.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Comprehensive benefits

401(k) Plan

Associate discount program

Medical and prescription coverage

Fitness center programs

Tax prep benefit

Descripción de la vacante

H&R Block is hiring a Seasonal Tax Associate to work in-person at a local tax office in Massachusetts. You will meet clients, gather tax information, and prepare returns with support from experienced teammates.

Training is provided from day one, and you’ll earn an hourly rate with potential earning growth as you build tax knowledge. Requires prior customer service experience and strong communication skills.

Formación

• Successful completion of the H&R Block Income Tax Course1
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsabilidades

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Conocimientos

Customer service experience

Strong communication

Problem solving

AI tools familiarity

Educación

High school diploma / GED / equivalent

Bachelor’s degree in accounting/finance related field

Herramientas

Copilot

ChatGPT

Descripción del empleo

H&R Block is hiring a Seasonal Tax Associate to work in-person at a local tax office in Massachusetts. You will meet clients, gather tax information, and prepare returns with support from experienced teammates.

Training is provided from day one, and you’ll earn an hourly rate with potential earning growth as you build tax knowledge. Requires prior customer service experience and strong communication skills.