Seasonal Tax Associate: Learn, Help Clients In-Person

H&R Block, Inc.; Prosser (WA); Vor Ort; USD 19.000 - 25.000; Teilzeit

Benefits dieser Stelle

Medical coverage

401(k) Plan

Employee assistance program

Fitness center programs

Associate discount program

Travel insurance

Zusammenfassung

H&R Block is seeking a Seasonal Tax Associate in Washington for in-office client service and tax preparation. No prior tax experience is required as training and support are provided from day one.

You will gather information, prepare tax returns, explain tax concepts, and identify savings opportunities. The role emphasizes building client relationships, collaborating with the team, and delivering high-quality service during tax season, with an hourly pay that reflects local standards and

Qualifikationen

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Aufgaben

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Kenntnisse

Customer service experience

Communication skills

Problem-solving

Digital tools familiarity

Ausbildung

High school diploma / GED / equivalent

Bachelor’s degree (preferred) in accounting/finance or related

Tools

Copilot

ChatGPT

Jobbeschreibung

H&R Block is seeking a Seasonal Tax Associate in Washington for in-office client service and tax preparation. No prior tax experience is required as training and support are provided from day one.

You will gather information, prepare tax returns, explain tax concepts, and identify savings opportunities. The role emphasizes building client relationships, collaborating with the team, and delivering high-quality service during tax season, with an hourly pay that reflects local standards and