Seasonal Tax Associate: Client-Focused Tax Prep & Training

H&R Block; Mount Vernon (WA); On-site; USD 22,000 - 26,000; Full time

Job summary

H&R Block is hiring a seasonal Tax Associate to work in-person at a local tax office in Washington. You will meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

No prior tax experience is required. The role emphasizes clear explanations, solving tax questions, and building client relationships while offering opportunities to increase earnings as tax knowledge grows.

Qualifications

• Successful completion of the HR Block Income Tax Course or equivalent
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions with guidance and resources
• Build strong client relationships and support office priorities through teamwork and a client-first approach

Skills

Customer service

Communication

Problem solving

AI tools

Education

High school diploma or GED

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a seasonal Tax Associate to work in-person at a local tax office in Washington. You will meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

No prior tax experience is required. The role emphasizes clear explanations, solving tax questions, and building client relationships while offering opportunities to increase earnings as tax knowledge grows.