Seasonal Tax Associate - In-Person & Client-Focused

H&R Block; Phoenix (AZ); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block is seeking a seasonal Tax Associate to start a career in tax and client services. No prior tax experience required; training provided. You will meet with clients in person at a local tax office to gather information, prepare returns, and answer questions while building client relationships.

This role offers an hourly rate with potential to increase earnings as you gain tax knowledge. Availability for 15–35 hours weekly, with up to 40 hours during peak periods, including evenings and

Qualifications

• Successful completion of the HR Block Income Tax Course
• Experience interacting with customers in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

Adaptability

Teamwork

Digital literacy

Education

High school diploma / GED

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to start a career in tax and client services. No prior tax experience required; training provided. You will meet with clients in person at a local tax office to gather information, prepare returns, and answer questions while building client relationships.

This role offers an hourly rate with potential to increase earnings as you gain tax knowledge. Availability for 15–35 hours weekly, with up to 40 hours during peak periods, including evenings and