Seasonal Tax Associate — Client-Focused, Training-Driven

H&R Block; Salisbury (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office in the Salisbury area. You will meet with clients, gather information, and prepare returns with guidance from experienced teammates, while explaining tax details in plain language and recommending relevant services.

No prior tax experience is required due to comprehensive training and ongoing support. The role offers an hourly wage with opportunities to grow tax knowledge and earnings during peak periods.

Qualifications

• Completion of H&R Block Income Tax Course.
• Experience in customer service environment.
• Ability to use digital tools and AI-based systems such as Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Strong communication

Problem solving

Comfort with AI tools

High school diploma

Education

High school diploma / GED / equivalent

Bachelor's degree in accounting, finance, or related field

Job description

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office in the Salisbury area. You will meet with clients, gather information, and prepare returns with guidance from experienced teammates, while explaining tax details in plain language and recommending relevant services.

No prior tax experience is required due to comprehensive training and ongoing support. The role offers an hourly wage with opportunities to grow tax knowledge and earnings during peak periods.