Seasonal Tax Associate - Client‑Focused & Training‑Driven

H&R Block; Gadsden (AL); On-site; USD 21,000 - 39,000; Part time

Job summary

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. You'll meet with clients, gather information, and prepare tax returns with guidance from experienced teammates. Training is provided, and you can increase earnings by building tax knowledge and performance. No prior tax experience required.

The role emphasizes clear communication, identifying savings opportunities, and maintaining strong client relationships within a collaborative team environment.

Qualifications

• Minimum one year of experience in customer service or client-facing role.
• Excellent verbal and written communication, ability to explain complex information clearly.
• Strong problem-solving and information organizing abilities.
• Familiarity with AI-based tools and digital work systems.
• High school diploma or equivalent required.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork and client-first approach.

Skills

Customer service experience

Strong communication

Problem-solving

AI tools familiarity

Education

High school diploma / GED

Bachelor’s degree in accounting / finance / related field

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. You'll meet with clients, gather information, and prepare tax returns with guidance from experienced teammates. Training is provided, and you can increase earnings by building tax knowledge and performance. No prior tax experience required.

The role emphasizes clear communication, identifying savings opportunities, and maintaining strong client relationships within a collaborative team environment.