Seasonal Tax Associate — Client-Focused Tax Prep

H&R Block; Shepherdsville (KY); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block in Kentucky is hiring a seasonal Tax Associate to start a career in tax and client services with training from day one. You’ll meet with clients to gather information, prepare returns, and answer questions in person at a local tax office.

With guidance from experienced teammates, you’ll identify tax savings opportunities, explain information clearly, and build strong client relationships. This role offers an hourly pay and opportunities to increase earnings as you build tax knowledge,

Qualifications

• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service experience

Communication skills

Problem solving

Digital tools proficiency

Education

H&R Block Income Tax Course

High school diploma / GED / equivalent

Tools

Copilot

ChatGPT

Job description

H&R Block in Kentucky is hiring a seasonal Tax Associate to start a career in tax and client services with training from day one. You’ll meet with clients to gather information, prepare returns, and answer questions in person at a local tax office.

With guidance from experienced teammates, you’ll identify tax savings opportunities, explain information clearly, and build strong client relationships. This role offers an hourly pay and opportunities to increase earnings as you build tax knowledge,