Seasonal Tax Associate — Client-Focused Tax Prep

H&R Block, Inc.; Roanoke Rapids (NC); On-site; USD 25,000 - 36,000; Part time

Job summary

H&R Block, Inc. in Roanoke Rapids, NC seeks a seasonal Tax Associate to join a local tax office. You will meet with clients, gather information, and begin preparing tax returns with training and support from experienced teammates.

No prior tax experience is required, and you’ll learn through day-one training. You’ll use digital tools to assist clients, identify potential savings, and explain options clearly while building strong client relationships and collaborating with the team.

Qualifications

• High school diploma or GED required.
• Experience in customer service environment.
• Strong communication skills, including explaining information clearly.
• Problem-solving and information organization skills.
• Comfort with AI-based tools like Copilot and ChatGPT.
• Completion of the H&R Block Income Tax Course.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions with guidance.
• Build strong client relationships and support office priorities through teamwork and a client-first approach.

Skills

Customer service

Communication

Problem solving

AI tools

Education

High school diploma / GED/ equivalent

Bachelor’s degree in accounting, finance, or related field

Job description

H&R Block, Inc. in Roanoke Rapids, NC seeks a seasonal Tax Associate to join a local tax office. You will meet with clients, gather information, and begin preparing tax returns with training and support from experienced teammates.

No prior tax experience is required, and you’ll learn through day-one training. You’ll use digital tools to assist clients, identify potential savings, and explain options clearly while building strong client relationships and collaborating with the team.