Seasonal Tax Associate: Client-Focused Prep

H&R Block, Inc.; Rocky Mount (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block is seeking a seasonal Tax Associate to join a local tax office in Rocky Mount, NC. You’ll gather client information, prepare tax returns with training, and answer questions while building client relationships.

No prior tax experience is required; you’ll receive training and support from day one. This in-person role offers an hourly wage with opportunities to grow as you gain tax knowledge and contribute to the team.

Qualifications

• Experience interacting with customers in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems, including AI-based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in an easily understandable way.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions with guidance.
• Build strong client relationships and support office priorities through teamwork and a client-first approach.

Skills

Client interaction

Clear communication

Problem solving

Digital tools (AI)

Education

High school diploma / GED

Bachelor’s degree in accounting/finance (preferred)

Job description

H&R Block is seeking a seasonal Tax Associate to join a local tax office in Rocky Mount, NC. You’ll gather client information, prepare tax returns with training, and answer questions while building client relationships.

No prior tax experience is required; you’ll receive training and support from day one. This in-person role offers an hourly wage with opportunities to grow as you gain tax knowledge and contribute to the team.