Seasonal Tax Associate: Client-Facing, In-Person Training

H&R Block; Oak Ridge (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block is seeking a seasonal Tax Associate in Oak Ridge, TN to work with clients, gather information, and prepare tax returns. You’ll receive training and support from experienced teammates and earn a competitive hourly rate.

No prior tax experience is required; you’ll learn on the job and build client relationships while helping clients understand their tax situation and potential savings opportunities.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers in a service setting.
• Strong communication, including clear explanations to understand needs.
• Problem-solving to organize information and identify solutions.
• Comfort using digital tools and AI-based systems like Copilot and ChatGPT.
• High school diploma, GED, or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from teammates.
• Explain tax information clearly and provide recommendations clients can understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving to analyze client information with guidance and resources.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service

Communication

Problem solving

AI tools

Education

High school diploma / GED

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate in Oak Ridge, TN to work with clients, gather information, and prepare tax returns. You’ll receive training and support from experienced teammates and earn a competitive hourly rate.

No prior tax experience is required; you’ll learn on the job and build client relationships while helping clients understand their tax situation and potential savings opportunities.