Seasonal Tax Associate — Training and Client-Focused

H&R Block; Waverly (TN); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Job summary

H&R Block in Tennessee is seeking a seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients to gather information, prepare tax returns, and answer questions with training and support from experienced teammates.

No prior tax experience is required. You’ll earn a competitive hourly rate and have opportunities to grow tax knowledge and build strong client relationships through hands-on practice and teamwork.

Qualifications

• Successful completion of the H&R Block Income Tax Course or Tax Knowledge Assessment.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service experience

Strong communication

Problem solving

Digital tools literacy

Education

High school diploma / GED/ equivalent

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block in Tennessee is seeking a seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients to gather information, prepare tax returns, and answer questions with training and support from experienced teammates.

No prior tax experience is required. You’ll earn a competitive hourly rate and have opportunities to grow tax knowledge and build strong client relationships through hands-on practice and teamwork.