Seasonal Tax Associate — Training, Client Care, In-Office

H&R Block; Knoxville (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block in Knoxville, TN seeks a Seasonal Tax Associate to begin a career in tax and client services. You’ll meet with clients to gather information, prepare tax returns with training from teammates, and explain tax concepts in clear terms. This is an in-person role at a local H&R Block tax office during peak season.

You’ll earn a competitive hourly rate with potential increases as you grow tax knowledge and expertise, supported by a team-focused, client-first culture.

Qualifications

• Experience interacting with customers in a service-oriented environment.
• Strong communication and ability to explain information clearly.
• Problem-solving skills and ability to organize information.
• Comfort using digital tools and systems, including AI-based tools.
• High school diploma or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations clients can understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Analyze client information and address questions with guidance and resources.
• Build strong client relationships and support office priorities through teamwork and client-first approach.

Skills

Customer service experience

Strong communication skills

Problem-solving skills

Ability to learn tax concepts

Experience with digital tools

Education

High school diploma / GED

H&R Block Income Tax Course

Tools

Copilot

ChatGPT

Job description

H&R Block in Knoxville, TN seeks a Seasonal Tax Associate to begin a career in tax and client services. You’ll meet with clients to gather information, prepare tax returns with training from teammates, and explain tax concepts in clear terms. This is an in-person role at a local H&R Block tax office during peak season.

You’ll earn a competitive hourly rate with potential increases as you grow tax knowledge and expertise, supported by a team-focused, client-first culture.