Seasonal Tax Associate: Client-Focused & Training-Driven

H&R Block, Inc.; La Follette (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block in Tennessee is seeking a Seasonal Tax Associate to work in-person at a local tax office. You’ll gather information, prepare returns, and answer questions with training and support from day one.

No prior tax experience is required, and you’ll build client relationships, identify tax savings opportunities, and grow your knowledge and earnings through peak periods. This role emphasizes client service and teamwork.

Qualifications

• Successful completion of the HR Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Communication skills

Customer service experience

Problem-solving

Digital tools familiarity

Education

High school diploma / GED

Bachelor’s degree (preferred) in accounting, finance, or related field

Job description

H&R Block in Tennessee is seeking a Seasonal Tax Associate to work in-person at a local tax office. You’ll gather information, prepare returns, and answer questions with training and support from day one.

No prior tax experience is required, and you’ll build client relationships, identify tax savings opportunities, and grow your knowledge and earnings through peak periods. This role emphasizes client service and teamwork.