In-Person Seasonal Tax Associate — Train, Grow & Help Clients

H&R Block, Inc.; Palmer (MA); On-site; USD 20,000 - 25,000; Part time

Job summary

H&R Block in Massachusetts is seeking a Seasonal Tax Associate to work in-person at a local tax office. No prior tax experience is required, as training and support start on day one while you gather client information and prepare returns.

You will meet with clients, explain tax information clearly, identify savings opportunities, and build strong relationships. This flexible seasonal role offers an hourly wage, with potential to increase earnings as tax knowledge grows, and requires

Qualifications

• Successful completion of the HR Block Income Tax Course
• Experience interacting with customers in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools
• High school diploma / GED or equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support
• Explain tax information clearly and provide recommendations to clients
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving to analyze client information and address questions with guidance
• Build strong client relationships and support office priorities through teamwork

Skills

Customer service

Communication

Problem solving

Digital tools

Education

High school diploma / GED

Bachelor’s degree in accounting/finance (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block in Massachusetts is seeking a Seasonal Tax Associate to work in-person at a local tax office. No prior tax experience is required, as training and support start on day one while you gather client information and prepare returns.

You will meet with clients, explain tax information clearly, identify savings opportunities, and build strong relationships. This flexible seasonal role offers an hourly wage, with potential to increase earnings as tax knowledge grows, and requires