Seasonal Support Lead — Store Ops & Customer Wow

Five Below; Pittsfield (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

Five Below in Pittsfield, MA is seeking an Interim Support Lead for a seasonal role through Jan 31, 2027. Reporting to the Store Manager, you will support front-end operations, cash handling, merchandising, safety, and guest service while stepping into Manager on Duty during shifts.

You will train associates, drive sales, manage opening/closing procedures, and collaborate with store leadership to maintain a WOW shopping experience.

Qualifications

• Experience managing store staff or shifts.
• Excellent verbal and written communication.
• Ability to multi-task in a fast-paced environment.
• Cash handling and front-end operations familiarity.
• Reliable, flexible schedule required.

Responsibilities

• Assist with front-end operations and cash management.
• Oversee daily store activities and customer service.
• Lead onboarding and training of associates.
• Open/close store and ensure procedures are followed.
• Drive sales through merchandising and strong guest service.
• Perform routine store maintenance.

Skills

Leadership

Customer service

Communication skills

Multitasking

Stress management

Education

High School Diploma or GED

College experience preferred

Job description

Five Below in Pittsfield, MA is seeking an Interim Support Lead for a seasonal role through Jan 31, 2027. Reporting to the Store Manager, you will support front-end operations, cash handling, merchandising, safety, and guest service while stepping into Manager on Duty during shifts.

You will train associates, drive sales, manage opening/closing procedures, and collaborate with store leadership to maintain a WOW shopping experience.