Seasonal Style Concierge: Retail Sales & Service

TravisMathew Company; Columbus (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

TravisMathew is seeking an energetic Sales Associate to join our retail team. You will deliver exceptional service, drive individual sales, and build repeat clients on the floor in a fast-paced environment.

Applicants should know apparel fit and fabric, participate in events, CRM activity, and maintain a clean, organized store. Weekend/evening availability is expected, with a focus on teamwork and customer-first experiences.

Qualifications

• Minimum 1-year experience in a client services related capacity.
• Strong written and verbal communication skills.
• Ability to work non-traditional hours; weekends, evenings and holidays.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

In-store sales

Customer service

Communication skills

POS systems

Microsoft Office

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Office

Job description

TravisMathew is seeking an energetic Sales Associate to join our retail team. You will deliver exceptional service, drive individual sales, and build repeat clients on the floor in a fast-paced environment.

Applicants should know apparel fit and fabric, participate in events, CRM activity, and maintain a clean, organized store. Weekend/evening availability is expected, with a focus on teamwork and customer-first experiences.