Seasonal Style Concierge — Retail Client Services

tcbrands; Waikoloa (HI); On-site; USD 25,000 - 28,000; Full time

Job summary

TravisMathew seeks a friendly, customer-focused sales associate to deliver outstanding service on the sales floor. You will connect with clients, build a loyal following, and drive individual sales while maintaining deep knowledge of seasonal apparel fit and fabric.

Role involves participating in events, CRM activities, and store operations, with flexibility for evenings, weekends, and holidays. Equal opportunity employer committed to diversity.

Qualifications

• Strong written and verbal communication skills.
• Ability to make decisions independently or escalate when needed.
• Experience in client services or retail-facing roles.
• Availability to work non-traditional hours including weekends and holidays.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop repeat clientele to drive sales.
• Maintain in-depth knowledge of apparel, fit, fabric, and intended use of the line.

Skills

Communication skills

Decision making

Customer service

Availability for evenings/weekends/hol

Tools

POS systems

Microsoft Applications

Job description

TravisMathew seeks a friendly, customer-focused sales associate to deliver outstanding service on the sales floor. You will connect with clients, build a loyal following, and drive individual sales while maintaining deep knowledge of seasonal apparel fit and fabric.

Role involves participating in events, CRM activities, and store operations, with flexibility for evenings, weekends, and holidays. Equal opportunity employer committed to diversity.