Seasonal Client Concierge - Premium Apparel Brand

TravisMathew Apparel; San Jose (CA); Presencial; USD 25.000 - 26.000; Jornada completa

Descripción de la vacante

TravisMathew is seeking a Client Associate to uphold premier in-store sales and service, promote a strong sales culture, and meet KPI targets in a dynamic retail environment.

You will connect with clients, cultivate repeat business, and maintain product knowledge across seasons while supporting events and CRM activities. This role requires teamwork, flexible hours, and a customer-first mindset.

Formación

• Minimum 1 year experience in a client services capacity.
• Proficient with POS systems and basic computer skills.
• Strong written and verbal communication.
• Ability to work non-traditional hours, including weekends/evenings/holidays.

Responsabilidades

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including front of house and stock space.

Conocimientos

Customer service focus

Communication skills

Teamwork

Sales-driven

Educación

High school diploma or equivalent

Herramientas

POS systems

Microsoft Office

Descripción del empleo

TravisMathew is seeking a Client Associate to uphold premier in-store sales and service, promote a strong sales culture, and meet KPI targets in a dynamic retail environment.

You will connect with clients, cultivate repeat business, and maintain product knowledge across seasons while supporting events and CRM activities. This role requires teamwork, flexible hours, and a customer-first mindset.