Seasonal Store Lead: Customer Service & Ops

Cherry Republic; Charlevoix (MI); On-site; USD 19,000 - 25,000; Full time

Job summary

Cherry Republic in Charlevoix, MI seeks a Retail Keyholder for a seasonal position from September 2026 through early January 2027. You will support management with staff training, shipment coordination, store layout, opening/closing procedures, and overall store operations.

The role involves supervising 5 staff, cash handling, POS operations, and delivering excellent customer service while upholding company standards and policies.

Qualifications

• High School Diploma or GED required.
• Retail experience preferred.
• Ability to supervise staff and manage store operations.

Responsibilities

• Assist with coordination of staff training, shipments, and store layout.
• Open/close procedures and daily cash handling.
• Supervise and support cashiers, ensure policy adherence and customer service standards.
• Maintain merchandise presentation and floor inventory.
• Assist with events and special store initiatives.

Skills

Customer service

Team supervision

Cash handling

POS system

Shopify knowledge

Communication

Organization

Attention to detail

Education

High School Diploma or GED

Tools

Acumatica

Job description

Cherry Republic in Charlevoix, MI seeks a Retail Keyholder for a seasonal position from September 2026 through early January 2027. You will support management with staff training, shipment coordination, store layout, opening/closing procedures, and overall store operations.

The role involves supervising 5 staff, cash handling, POS operations, and delivering excellent customer service while upholding company standards and policies.