Retail Store Lead & Training Specialist

Cherry Republic; Holland (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

Cherry Republic in Holland, MI is seeking an Assistant Retail Store Manager to support the Retail Store Manager in daily operations, training staff, and delivering exceptional customer service.

You will lead by example on the sales floor, manage displays, handle inventory, and ensure smooth opening and closing procedures while maintaining a friendly, team-oriented environment.

This role requires strong communication, organizational skills, and the ability to motivate staff to meet sales goals.

Qualifications

• Excellent communication and interpersonal skills required.
• Strong organizational abilities and attention to detail.
• Ability to sell and tailor solutions to customer needs.
• Ability to delegate tasks and follow through on goals.
• Self-starting attitude with proactive problem-solving.
• Results-driven mindset and leadership potential.

Responsibilities

• Assist training staff by reviewing orientation and sales materials.
• Create and maintain appealing product displays on floor and in windows.
• Assist customers, complete transactions, and prepare merchandise for delivery.
• Promote products and upsell to increase sales.
• Manage customer complaints and feedback for service improvement.
• Oversee inventory, cycle counts, and end-of-year counts.
• Attend workshops to maintain knowledge of products and store procedures.
• Assist with recruitment, scheduling, and daily store operations.

Skills

Communication

Organization

Sales skills

Delegation

Proactivity

Results-driven

Education

Bachelor's degree or relevant experience

Job description

Cherry Republic in Holland, MI is seeking an Assistant Retail Store Manager to support the Retail Store Manager in daily operations, training staff, and delivering exceptional customer service.

You will lead by example on the sales floor, manage displays, handle inventory, and ensure smooth opening and closing procedures while maintaining a friendly, team-oriented environment.

This role requires strong communication, organizational skills, and the ability to motivate staff to meet sales goals.