Seasonal Retail Associate — Customer Care & Tastings

Cherry Republic; Traverse City (MI); On-site; USD 12,000 - 17,000; Part time

Job summary

Cherry Republic in Traverse City, MI is seeking a seasonal Retail Associate through December to help deliver a quality customer experience. You will assist customers, support Retail Management, and work across cashier, sales floor, and wine & soda tasting stations while maintaining store standards.

The role requires excellent communication, attention to detail, and the ability to handle POS operations and ship-from-store processes as part of a dynamic team in a busy retail environment.

Qualifications

• Excellent communicator delivering superior customer service.
• Strong attention to detail.
• Organized, team player familiar with Cherry Republic culture.
• Comprehensive knowledge of all cherry products sold in store.
• Ability to sell to customers’ needs and build relationships with returning customers.
• Self-motivated, multi-tasking, and detail-oriented.

Responsibilities

• Assist the Retail Management as directed in accomplishing operational and customer service tasks.
• Enforce Cherry Republic customer service expectations through example.
• Follow and enforce policies and procedures.
• Maintain a positive attitude while delivering quality customer service.
• Provide backup and shared ownership for Retail Management.
• Support store events and company-wide initiatives.
• Handle cash and manage Point of Sale (POS) operations.
• Monitor appearance and cleanliness of the Retail Store.
• Apply practices from CR 101 training based on customer service guidelines.
• Inform customers of daily specials, sales, Ship from Store, and upsell opportunities.
• Ensure merchandise is clean, display-ready, and merchandised to company standards.
• Maintain floor inventory so the store appears full.
• Perform Ship from Store processes.

Skills

Excellent communicator

Attention to detail

Organized, team player

Knowledge of cherry products

Sell to customer needs

Self-motivated, multi-tasking

Tools

POS system (SFTS)

R4

Google platform

Job description

Cherry Republic in Traverse City, MI is seeking a seasonal Retail Associate through December to help deliver a quality customer experience. You will assist customers, support Retail Management, and work across cashier, sales floor, and wine & soda tasting stations while maintaining store standards.

The role requires excellent communication, attention to detail, and the ability to handle POS operations and ship-from-store processes as part of a dynamic team in a busy retail environment.