Seasonal Stocking & Customer Service Pro - Benefits

Michaels; Columbia (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Employee discounts

Tuition assistance

Adoption assistance

Job summary

Michaels store in Columbia, SC is seeking team members to help customers, process transactions, and support merchandising and store operations. The role includes assisting with online pickup and ship-from-store, stocking, and participating in truck unloading with a focus on delivering a great customer experience.

The position requires friendly, helpful interactions, adherence to SOPs, and a willingness to cross-train in framing and related duties as needed.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; perform cash handling to standards.
• Engage customers in the Rewards program and Private Label Credit Card enrollments.
• Educate customers on VOC surveys.
• Assist with Omni channel processes (BOPIS and SFS).
• Participate in truck unload, stocking, and planogram duties.
• Maintain store recovery, returns, and general in-stock merchandising.
• Support shrink and safety programs.
• Follow SOPs and Company policies.

Skills

Retail experience

Job description

Michaels store in Columbia, SC is seeking team members to help customers, process transactions, and support merchandising and store operations. The role includes assisting with online pickup and ship-from-store, stocking, and participating in truck unloading with a focus on delivering a great customer experience.

The position requires friendly, helpful interactions, adherence to SOPs, and a willingness to cross-train in framing and related duties as needed.