Early Morning Seasonal Stocker & Customer Service Pro

Michaels Stores; Columbia (MD); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Employee discount

Benefits package

401(k) with employer match

Job summary

Michaels Stores in Columbia, MD, is seeking a Retail Team Member to deliver friendly customer service, help shoppers locate products, and ensure a fast, friendly checkout experience. You will assist with stocking, store maintenance, and omni-channel processes to support a well-merchandised, in-stock store.

Responsibilities include engaging customers in our rewards program, educating on VOC surveys, and collaborating on store recovery, safety, and shrink programs.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers locate products and provide solutions.
• Provide fast, friendly checkout with cash handling to standards.
• Engage customers in Rewards program and Private Label Credit Card enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes (BOPIS/SFS).
• Unload trucks, stock merchandise and maintain planograms.

Skills

Customer service

Cash handling

Job description

Michaels Stores in Columbia, MD, is seeking a Retail Team Member to deliver friendly customer service, help shoppers locate products, and ensure a fast, friendly checkout experience. You will assist with stocking, store maintenance, and omni-channel processes to support a well-merchandised, in-stock store.

Responsibilities include engaging customers in our rewards program, educating on VOC surveys, and collaborating on store recovery, safety, and shrink programs.