Seasonal Stock & Customer Service Associate

fivebelow; Everett (MA); On-site; USD 18,000 - 25,000; Part time

Job summary

Five Below in Everett, MA is hiring for an hourly Crew Member to greet customers, share product knowledge, and assist with promotions. You will handle transactions, help restock, and stay responsive to shopper needs in a fast-paced environment.

We value strong communication, a friendly attitude, and the ability to adapt to a flexible schedule, including days, evenings, and weekends. Join a team focused on fun, value, and great service.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with basic technology (computers, cash registers, handheld devices).
• Good communicator with the ability to engage with customers.
• Willing to learn through on‑the‑job training.

Responsibilities

• Greet and assist customers promptly.
• Understand and meet customer needs with product knowledge.
• Promote store events and promotions.
• Resolve customer concerns and turn returns into exchanges when possible.
• Communicate needs to management about restocking and feedback.
• Support team and goals to achieve store objectives.

Skills

Customer service

Communication

Flexibility

Tech-savvy

Problem solving

Job description

Five Below in Everett, MA is hiring for an hourly Crew Member to greet customers, share product knowledge, and assist with promotions. You will handle transactions, help restock, and stay responsive to shopper needs in a fast-paced environment.

We value strong communication, a friendly attitude, and the ability to adapt to a flexible schedule, including days, evenings, and weekends. Join a team focused on fun, value, and great service.