Seasonal Stock & Customer Experience Associate

Five Below Inc; Marlborough (MA); On-site; USD 18,000 - 23,000; Part time

Job summary

Five Below in Marlborough, MA seeks entry‑level team members to greet customers, assist with product questions, and drive sales through friendly service and informed recommendations. You’ll engage shoppers, share promotions, and help locate merchandise while maintaining a positive, fast-paced environment.

The role requires a minimum age of 16, a willingness to learn new tech, and the ability to work a flexible schedule including days, evenings and weekends. Training is provided on the job.

Qualifications

• Must be at least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (computers, cash registers, handheld devices).
• Good communicator with the ability to engage with customers.
• Ability to handle customer interactions courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge from on-the-job training.

Responsibilities

• Greet and assist customers promptly.
• Understand and meet customer needs with product knowledge.
• Engage in suggestive selling and keep informed on stock.
• Promote store events and promotions to drive sales.
• Resolve customer concerns and offer exchanges when possible.
• Communicate needs to management about restocking and feedback.
• Support team and company goals in a positive workplace.

Skills

Customer service

Communication

Technology comfort

Flexible schedule

Problem solving

On-the-job learning

Education

Minimum age 16

Tools

Cash register

Hand-held devices

Job description

Five Below in Marlborough, MA seeks entry‑level team members to greet customers, assist with product questions, and drive sales through friendly service and informed recommendations. You’ll engage shoppers, share promotions, and help locate merchandise while maintaining a positive, fast-paced environment.

The role requires a minimum age of 16, a willingness to learn new tech, and the ability to work a flexible schedule including days, evenings and weekends. Training is provided on the job.