Seasonal Stock & Customer Service Associate

fivebelow; Burlington (MA); On-site; USD 1,762,000 - 2,509,000; Part time

Job summary

Five Below is hiring in Burlington, MA for an hourly Sales Associate. You will greet customers, share product knowledge, and help drive store sales with a friendly, proactive approach.

The role requires strong communication, comfort with technology, and the ability to work a flexible schedule as part of a collaborative team. You may handle restocking, promotions, and resolving customer concerns to ensure a WOW shopping experience.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (computers, cash registers, handheld devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Learn procedural knowledge through on-the-job training.

Responsibilities

• Greet and assist customers promptly, providing assistance and handling multiple customers.
• Understand and meet customer needs by sharing product knowledge and making recommendations.
• Promote store events and promotions to enhance the shopping experience and drive sales.
• Resolve customer concerns and offer alternatives, aiming to turn returns into exchanges when possible.
• Communicate needs to management about merchandise restocking and customer feedback.
• Support team and company goals by collaborating to achieve store objectives.

Skills

Customer service

Communication

Tech-savvy

Flexibility

Team player

Tools

POS system

Mobile devices

Job description

Five Below is hiring in Burlington, MA for an hourly Sales Associate. You will greet customers, share product knowledge, and help drive store sales with a friendly, proactive approach.

The role requires strong communication, comfort with technology, and the ability to work a flexible schedule as part of a collaborative team. You may handle restocking, promotions, and resolving customer concerns to ensure a WOW shopping experience.