Seasonal Stock & Customer Service Associate

Five Below; Lowell (MA); Vor Ort; USD 18.000 - 25.000; Vollzeit

Benefits dieser Stelle

Health coverage

Employee discounts

Flexible schedule

Career growth

Zusammenfassung

Five Below is seeking a friendly retail associate in Lowell, MA. You will greet customers, understand needs, share product knowledge, and guide shoppers to merchandise while promoting promotions. You’ll resolve concerns with professionalism and assist with restocking and tasks as needed.

The role requires at least 16 years old, comfort with technology, and strong communication. A flexible schedule and teamwork are essential to help achieve store goals and create a positive WOWplace environment.

Qualifikationen

• At least 16 years old.
• Comfortable with technology (computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions courteously and professionally.
• Ability to learn procedural knowledge via on-the-job training.

Aufgaben

• Greet and assist customers promptly, handle multiple customers efficiently.
• Share product knowledge, answer questions and make recommendations.
• Promote store events and promotions to boost sales.
• Resolve customer concerns and offer alternatives; turn returns into exchanges when possible.
• Communicate needs to management regarding merchandise, restocking and feedback.
• Support team and store goals to contribute to a positive work environment.

Kenntnisse

Customer service

Communication

Problem solving

Flexibility

On-the-job learning

Tools

Cash register

Hand-held devices

POS system

Jobbeschreibung

Five Below is seeking a friendly retail associate in Lowell, MA. You will greet customers, understand needs, share product knowledge, and guide shoppers to merchandise while promoting promotions. You’ll resolve concerns with professionalism and assist with restocking and tasks as needed.

The role requires at least 16 years old, comfort with technology, and strong communication. A flexible schedule and teamwork are essential to help achieve store goals and create a positive WOWplace environment.