Seasonal Stock & Sales Support Associate

Five Below Inc; Shrewsbury (MA); On-site; USD 17,000 - 24,000; Part time

Job summary

Five Below is hiring a Customer Service Associate to greet shoppers, help with questions, and guide purchases on the sales floor. You will use product knowledge to assist customers, suggest alternatives, and help drive sales during busy store hours.

The role requires flexible availability including days, evenings, weekends, and possible overnight shifts. You’ll operate cash registers and handheld devices, stock shelves, and support the team in delivering a WOW customer experience.

Qualifications

• Greet and assist customers with a friendly, helpful attitude.
• Able to learn product information and use it to guide purchases.
• Comfortable using technology (computers, handheld devices, cash registers).

Responsibilities

• Greet and assist customers promptly, handling multiple customers efficiently.
• Understand customer needs and offer product recommendations.
• Engage in suggestive selling and promote store events and promotions.
• Resolve customer concerns and turn returns into exchanges when possible.
• Communicate needs to management about restocking and feedback.

Skills

Good communicator

Technology-friendly

Customer service

Tools

Cash register

Job description

Five Below is hiring a Customer Service Associate to greet shoppers, help with questions, and guide purchases on the sales floor. You will use product knowledge to assist customers, suggest alternatives, and help drive sales during busy store hours.

The role requires flexible availability including days, evenings, weekends, and possible overnight shifts. You’ll operate cash registers and handheld devices, stock shelves, and support the team in delivering a WOW customer experience.